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• How does a Distinct client migrate their domain when ending services.

  Please choose a new domain name provider and follow their instructions for migrating a domain to them. We use GoDaddy so if you choose to use GoDaddy as well you can use the account migrations tool instead of a domain transfer. When ready, please ...

• How to transfer a domain from client GoDaddy Account to Distinct Reseller Account

  You can transfer a domain name from your GoDaddy account into another GoDaddy account with a domain account change. Your domain is not eligible for an account change if it's pending a contact update approval, within one day of expiration, expired or ...

• If A Client Wants to Manage their Own Domain and NOT Transfer To Distinct, What Needs to Happen Before Launch?

  This is STRONGLY advised against and we should communicate that to the client as often as possible. You can reassure them that the domain is safe and secure with us and it will be transferred to them if at any point they would like to leave our ...

• Client Website Shows the wrong name when searching on Google.

  We can update content on a website to indicate to Google that we would like for Google to use it. We can never guarantee how fast Google will pickup the changes or if they will adapt them. However, they should easily adapt information like website ...

• I received a letter from Domain Authority or Domain Registry, what should I do?

  Don't worry, these are scams trying to take advantage of small businesses. If you receive a letter or email from anyone other than Distinct trying to collect payment from you please let us know as soon as possible. Here is a great article discussing ...